Last Updated: 21 July 2026
Welcome to ANIORA. These Terms & Conditions govern your access to and use of the ANIORA mobile application and website (https://aniorafood.in). By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our services.
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## 1. Acceptance of Terms
By accessing or using the ANIORA website or mobile application, you agree to comply with these Terms & Conditions, our Privacy Policy, Refund Policy, Shipping & Delivery Policy, and any other policies published by ANIORA.
These Terms apply to all users, including customers, restaurants, delivery partners, and visitors.
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## 2. Use of Services
You agree to use ANIORA only for lawful purposes and in compliance with all applicable laws and regulations.
You must not:
- Use the platform for fraudulent or illegal activities.
- Interfere with the operation or security of the platform.
- Attempt unauthorized access to any ANIORA system or user account.
- Upload or transmit harmful software, viruses, or malicious code.
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## 3. Registration & User Account
Some services require account registration.
You agree to:
- Provide accurate and complete information.
- Keep your account information updated.
- Maintain the confidentiality of your password.
- Accept responsibility for all activities performed through your account.
ANIORA reserves the right to suspend or terminate accounts found to be involved in fraudulent or abusive activities.
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## 4. Food Orders & Delivery
ANIORA acts as an online platform connecting customers with restaurants and delivery partners.
By placing an order, you agree that:
- Order availability depends on restaurant operations.
- Prices displayed may include applicable taxes and delivery charges.
- Delivery times are estimated and may vary.
- You will provide a correct delivery address and contact number.
ANIORA is not responsible for delays caused by restaurants, traffic, weather conditions, or other unforeseen circumstances.
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## 5. Payments
Payments may be made using the payment methods available within the ANIORA platform.
By placing an order, you authorize ANIORA to collect the applicable amount, including:
- Food Charges
- Delivery Charges
- Platform Fees (if applicable)
- Taxes
Prices may change without prior notice.
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## 6. Cancellation & Refunds
Order cancellations and refunds are governed by the ANIORA Refund Policy.
Refund approval depends on the reason for cancellation and the status of the order.
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## 7. Intellectual Property
All content available on ANIORA, including logos, graphics, images, text, software, icons, and trademarks, is the exclusive property of ANIORA or its licensors.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
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## 8. Privacy
Your use of ANIORA is also governed by our Privacy Policy.
By using our services, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.
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## 9. Limitation of Liability
ANIORA shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use or inability to use the platform.
- Delivery delays.
- Restaurant errors.
- Technical failures.
- Loss of data or profits.
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## 10. User Responsibilities
Users agree to:
- Provide accurate information.
- Treat delivery partners and restaurant staff respectfully.
- Not misuse promotional offers.
- Not engage in fraudulent activities.
Violation of these Terms may result in suspension or permanent termination of the account.
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## 11. Changes to Terms
ANIORA reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on our website, and continued use of the platform constitutes acceptance of the revised Terms.
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## 12. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts of Muzaffarnagar, Uttar Pradesh, India.
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## 13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Company Name: ANIORA
Website: https://aniorafood.in
Email: aniorahelp@gmail.com
Phone: +91 7302945962
Office Address:
New Market, Near Shahpur Police Chowki,
Shahpur Town, Tehsil Budhana,
Muzaffarnagar, Uttar Pradesh – 251318, India.
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Thank you for choosing ANIORA. We appreciate your trust and look forward to serving you with a secure, reliable, and con
Need help? Chat with usOur ANIORA support team is available on WhatsApp.