Last Updated: 21 July 2026
Welcome to ANIORA ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the ANIORA mobile application and website (https://aniorafood.in).
By accessing or using our services, you agree to the practices described in this Privacy Policy.
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# 1. Information We Collect
We may collect the following types of information:
### Personal Information
When you register or place an order, we may collect:
- Full Name
- Mobile Number
- Email Address
- Delivery Address
- Payment Information (processed through secure payment providers)
- Profile Information (if provided)
### Device Information
We may automatically collect:
- Device Model
- Operating System
- IP Address
- Device Identifiers
- App Version
- Browser Information
### Usage Information
We may collect information regarding:
- Orders placed
- Restaurants viewed
- Search history
- App interactions
- Time spent using the application
- Error and crash reports
### Location Information
With your permission, ANIORA may collect your precise or approximate location to:
- Display nearby restaurants
- Calculate delivery charges
- Assign delivery partners
- Improve delivery accuracy
You can disable location access anytime from your device settings; however, some features may not function properly.
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# 2. How We Use Your Information
Your information may be used for:
- Processing and delivering your orders.
- Creating and managing your account.
- Processing secure payments.
- Providing customer support.
- Sending order updates and notifications.
- Improving our app and website.
- Personalizing your experience.
- Preventing fraud and unauthorized activities.
- Complying with legal obligations.
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# 3. Information Sharing
We may share your information only when necessary with:
### Restaurant Partners
To prepare and fulfill your order.
### Delivery Partners
To deliver your order to the correct location.
### Payment Service Providers
To process online payments securely.
### Technology & Service Providers
For hosting, analytics, notifications, customer support, and other operational services.
### Legal Authorities
Where required by applicable law, court order, or government request.
We do not sell your personal information to third parties.
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# 4. Data Security
We use reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your data, no internet transmission or electronic storage system is completely secure.
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# 5. Data Retention
We retain your information only for as long as necessary to:
- Provide our services.
- Meet legal and regulatory requirements.
- Resolve disputes.
- Enforce our policies.
After this period, your information will be securely deleted or anonymized where applicable.
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# 6. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your account and personal data.
- Withdraw consent where applicable.
- Object to certain processing activities.
To exercise these rights, please contact us using the details below.
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# 7. Children's Privacy
ANIORA is not intended for children under the age of 18 years.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
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# 8. Third-Party Services
Our platform may integrate with third-party services such as payment gateways, mapping services, analytics providers, and notification services.
These third-party services have their own privacy policies, and we encourage you to review them.
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# 9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately after being published on our website or application. Continued use of ANIORA after such updates constitutes your acceptance of the revised Privacy Policy.
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# 10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Company Name: ANIORA
Website: https://aniorafood.in
Email: aniorahelp@gmail.com
Phone: +91 7302945962
Office Address:
New Market, Near Shahpur Police Chowki,
Shahpur Town, Tehsil Budhana,
Muzaffarnagar, Uttar Pradesh – 251318, India.
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Thank you for trusting ANIORA. We are committed to protecting your privacy and providing a safe, secure, and re
Need help? Chat with usOur ANIORA support team is available on WhatsApp.